How to cancel a Prudential insurance policy in Singapore

If you wish to cancel a Prudential insurance policy in Singapore, you can follow these general steps:

  1. Review the Policy Terms and Conditions: Carefully review the terms and conditions of your insurance policy to understand the cancellation process, any applicable fees, and the notice period required for cancellation. This information will help you navigate the cancellation process smoothly.
  2. Contact Prudential Singapore: Reach out to Prudential Singapore’s customer service department or your Prudential insurance agent. They will guide you through the cancellation process and provide the necessary forms or documentation required.
  3. Gather Required Information: Prepare the required information and documents for cancellation, such as your policy number, identification documents, and any other relevant policy details. This will help expedite the cancellation process.
  4. Submit a Cancellation Request: Complete the cancellation request form provided by Prudential Singapore. Ensure that you fill in all the required fields accurately and provide any additional information or documentation as requested.
  5. Review Cancellation Terms: Take note of any potential refund or surrender value associated with your policy. Depending on the policy type and duration, you may be eligible for a refund or surrender value upon cancellation. Prudential Singapore will provide you with the details regarding any applicable charges or potential refunds.
  6. Confirm Cancellation: After submitting the cancellation request, Prudential Singapore will process your request and send you a confirmation of the cancellation in writing. Review the confirmation letter carefully to ensure that all the details are accurate.
  7. Address Premium Payments: If you have set up recurring premium payments, ensure that you inform your bank or financial institution to stop any automatic deductions from your account.
  8. Return Policy Documents: If requested, return any physical policy documents or certificates to Prudential Singapore as per their instructions. This will help finalize the cancellation process.
  9. Follow Up: Keep track of the cancellation process and any communications from Prudential Singapore. If you have any questions or concerns, reach out to their customer service department for assistance.