How to check the status of my AXA Insurance claim in Singapore

To check the status of your AXA Insurance claim in Singapore, you can follow these steps:

  1. Visit the AXA Insurance Singapore website or access your AXA online account if you have one. Ensure you have your login credentials ready.
  2. Once you are logged in, navigate to the claims section. It is typically located under the “My Policies” or “My Claims” tab.
  3. Look for the specific claim you want to check the status for and click on it. You should be able to see the details and progress of your claim.
  4. If you don’t have an online account or if the information provided on the website is insufficient, you can contact AXA Insurance directly. Here are their contact details:
  5. When contacting AXA Insurance, provide them with your policy details and any relevant claim reference numbers. Ask them to provide you with an update on the status of your claim. They should be able to assist you further and provide the necessary information.

Remember to have your policy and claim details readily available when checking the status to help the AXA Insurance team locate and provide you with the most accurate information about your claim.