How to manage CPF account changes, such as name or address updates

Title: A Guide to Managing CPF Account Changes: Name or Address Updates

Introduction: The Central Provident Fund (CPF) is a comprehensive social security savings plan in Singapore, providing retirement, healthcare, and housing benefits to its citizens and permanent residents. To ensure accurate and up-to-date information, CPF account holders may need to make changes to their personal details, such as their name or address. In this article, we will discuss the process of managing CPF account changes and provide a step-by-step guide to help individuals navigate these updates smoothly.

Step 1: Verify Required Documents– Before initiating any changes, it’s important to gather the necessary documents to support your request. Typically, CPF requires the following:

  1. Name Changes:
    • For Singapore Citizens: Deed Poll, Marriage Certificate, Divorce Certificate, or Court Order.
    • For Permanent Residents: Deed Poll or Court Order.
  2. Address Updates:
    • Any official document issued within the last three months, such as a utility bill, bank statement, or government-issued letter, that clearly displays your new residential address.

Step 2: Access CPF Online Services CPF account holders can conveniently manage their accounts online through the CPF website ( Log in using your SingPass (Singapore Personal Access) credentials. If you don’t have an account, you can apply for one at

Step 3: Navigate to the “My Requests” Section– Once you’ve logged in to your CPF account, locate the “My Requests” section. This section allows you to make various account changes and update personal details.

Step 4: Select the Appropriate Request– Type Under “My Requests,” choose the specific request type that corresponds to the change you want to make. For name changes, select “Change My Name,” and for address updates, select “Update My Address.”

Step 5: Fill in the Required Information– Provide the necessary details in the online form. Ensure that the information you provide matches the supporting documents you’ve gathered. Double-check for any typos or errors before submitting the form.

Step 6: Attach Supporting Documents– For both name changes and address updates, you will need to attach scanned copies of the relevant supporting documents. Ensure that the documents are clear and legible before uploading them to the system.

Step 7: Review and Submit -Before submitting your request, review all the information you’ve provided. Ensure accuracy and completeness. Once you are satisfied, click the “Submit” button to send your request for processing.

Step 8: Confirmation and Processing– Upon successful submission, you will receive a confirmation message or email acknowledging your request. CPF will process your request within the stipulated timeframe. Processing times may vary, but CPF strives to handle requests efficiently.

Step 9: Check Account Details – After the processing period, log in to your CPF account to verify the updated information. Cross-check your name and address to ensure that the changes have been accurately reflected.

Conclusion: Managing CPF account changes, such as name or address updates, is a straightforward process that can be efficiently handled through CPF’s online services. By following the step-by-step guide outlined in this article, CPF account holders can easily navigate the necessary steps, ensuring that their personal details remain accurate and up-to-date. It is essential to provide the required supporting documents and review the changes made to your CPF account for peace of mind and to continue enjoying the benefits offered by this robust social security savings plan.