How to request a policy document from AXA Insurance in Singapore

To request a policy document from AXA Insurance in Singapore, you can follow these steps:

  1. Contact AXA Insurance: Start by reaching out to AXA Insurance’s customer service department. You can contact them through various channels, such as phone, email, or their website. Make sure to have your policy details ready, such as your policy number and personal information, to assist them in locating your policy.
  2. Phone: Call AXA Insurance’s customer service hotline. They will provide you with the necessary instructions to request the policy document. Have a pen and paper ready to jot down any relevant information they provide.
  3. Email: Send an email to AXA Insurance’s customer service email address. Clearly state your request for the policy document and include your policy number, full name, and any other information they may require to locate your policy. Provide a contact number as well, in case they need to reach out to you for further clarification.
  4. Website: Visit AXA Insurance’s official website for Singapore. Look for a “Contact Us” or “Customer Service” section where you can submit an inquiry or request. Fill in the required information, including your policy number, name, and a description of your request for the policy document.
  5. In-person visit: If you prefer a face-to-face interaction, you can visit one of AXA Insurance’s branches in Singapore. Approach the customer service desk and explain your request. Remember to bring your policy details and identification documents for verification purposes.