With products from USAA, USAA Insurance Agency, USAA Alliance Services, USAA Life Insurance Company, and USAA Life Insurance Company of New York, we can assist you in obtaining the protection and savings you require.
After assessing what you are due depending on your coverage, we work to resolve disputes as soon as possible. But, the complexity of the claim, the number of cars, and the number of injuries involved all affect how long it takes to resolve a claim. While more complex claims can take weeks, simpler claims might take an hour.
File a claim at usaa.com or on the USAA Mobile App with all the information you have to assist your claim be resolved more quickly. Further information can easily be added later.
You might be able to use the photo estimation tool on the USAA Mobile App and get an estimate in as little as four hours, depending on your claim.
You have the right to pick the business that works on your car. We aren’t authorized by law to advise you on which repair business to choose. No matter where you go, your insurance may cover reasonable repair charges. If you get repairs done at a USAA-recommended shop, we’ll take care of the repairs and payments for you. The claim will pay out and close after the repair is done.
If you select electronic funds transfer (EFT) as your form of payment, we will deposit the outstanding sum into your bank account.
There are several methods to get in touch with USAA. They consist of:
- The URL is www.usaa.com.
- Address for correspondence: 9800 Fredericksburg Road, San Antonio, Texas 78288
- Contact information: 1-800-531-USAA (8722)
- Message to customer care through email: Members may access an online form via Twitter at @USAA.
- You may submit a claim with USAA online or using the company’s mobile app. You must describe what happened in detail and include pictures of any damage. Afterwards, you’ll need to either visit a repair facility that has been approved for approval or acquire a picture estimate.